This Privacy Policy applies to the Software, Services, Documentation and the Website offered by Synaq (Pty) Ltd (“Synaq”) to you, the Client (“You”). In order to use BrandFu You must first agree to the terms and conditions of this Policy. In accepting the terms and conditions of this Policy, You warrant that You are duly authorised and otherwise able in law to enter into a binding agreement with Synaq. This Privacy Policy should not be viewed in isolation and should be read together with information provided on the Website as well as the following agreements: BrandFu Website Legal Notice and BrandFu Terms of Service . You are advised to download and store all the relevant agreements including, but not limited to, the BrandFu Privacy Policy, at the time You Sign Up to BrandFu.
The BrandFu Privacy Policy was last revised on 01 July 2011.

1. Information Collected

Synaq and/or third party providers collect and store some or all, without limitation, of the following information about You: company name; name; internet domain name; job title; industry; email addresses; IP Address; billing information (including bank account information); passwords; physical and postal addresses; phone numbers; fax number; and credit and/or debit card number. Synaq further receives and may store certain types of information pertaining to your access and use of the Website such as "cookies" and information received when your Web browser accesses the Website such as your web request, Internet Protocol address, browser type, use of SMTP, POP3, IMAP and filtering choices and usage. Synaq uses cookies to improve the quality of Service rendered to you.

2. Use of Personal Information

Synaq only processes personal information for the purposes described in this Privacy Policy and/or any supplementary privacy notices for specific Services. In addition to the above, such purposes include, without limitation:

  • making visits to the Website more efficient;
  • providing BrandFu;
  • auditing, research and analysis in order to maintain, protect and improve the Services;
  • ensuring the technical functioning of BrandFu;
  • process electronic communications and transactions;
  • provide newsletters or other periodic emails and/or promotional material;
  • protecting the rights or property of Synaq or Synaq clients; and/or
  • developing new services.

Personal Information may be corrected by an authorized party and consent to the processing of personal information relative to You may be revoked. You do however understand that Synaq requires personal information to render BrandFu and should You decide to revoke Your consent Synaq may not be able to provide You with such goods and/or services.

Synaq processes personal information on our servers in the [INSERT] and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our business affiliates.

3. Information Sharing

Synaq only shares personal information with other companies or individuals in the following limited circumstances:

  • With the client’s consent;
  • We provide the de-identified personal information to third parties in aggregate statistical form;
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf; and/or
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce any applicable terms and conditions of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) to protect and defend Synaq’s rights, equipment, facilities and other property or (e) protect against harm to the rights, property or safety of Synaq, or its clients or the public as required or permitted by law.

Synaq will not sell, exchange or transfer personal information to any third party not required in the provision of BrandFu unless You have consented thereto.

5. Consent To Process Personal Information

By providing Synaq with Your personal information, You expressly consent to having Your personal information processed in accordance with this Privacy Policy, the BrandFu Website Legal Notice and BrandFu Terms of Service, as the aforementioned documents so apply to You.

From time to time, Synaq may appoint certain agents, third parties and/or service providers which operate outside the country in which You reside and/or operate from. In these circumstances Synaq will be required to transmit Your personal information outside the country in which You reside and/or operate from. The purpose of the trans-border flow of Your personal information may include, but is not limited to: data hosting and storage. You expressly consent to the trans-border flow of Your personal information.

6. Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. Each version of this Privacy Policy will be identified at the footer of the page, and we will also keep prior versions of this Privacy Policy in an archive for your review. You will be subject to the BrandFu Privacy Policy in force at the time that You use the BrandFu Website. Should You elect to Subscribe and/or Sign Up You will be bound by the Privacy Policy in force at that time. You are advised to download and store the Privacy Policy applicable to You.

Retention of Information

Records relating to the provision of BrandFu by Synaq to You and the personal information submitted by You may be required to be retained in terms of legislated records retention requirements, Synaq’s operational purposes and/or for production as evidence by Synaq in legal proceedings. Synaq will keep your personal information for as long as You are a Client alternatively, as long as is required by law.

8. Enforcement/ Contact Us

Synaq regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy to: admin[at]

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